We are committed to protecting the privacy of individuals who interact with our website and enquire about our products and services. This Privacy Policy explains what personal information and website usage information we collect, how we collect and use it, how it may be disclosed, and how we protect it.
We handle personal information in accordance with the Privacy Act 2020 and the applicable Information Privacy Principles.
MPNZ supplies acoustic and sight-barrier partition products and related services throughout New Zealand. Our website is primarily used by architects, builders, facility managers, businesses, organisations and other customers seeking information about our products and services.
When you contact us, request a quote or otherwise interact with us, we may collect information including:
When you visit or interact with our website, we may automatically collect technical and website usage information. Depending on the circumstances and whether it can be linked with other information, some of this information may constitute personal information under the Privacy Act 2020.
This information may include:
We may collect information that helps us understand how visitors find and interact with our website and which marketing activities generate enquiries.
This may include:
If you submit an enquiry or quote request, we may associate this marketing attribution and website usage information with your enquiry and customer record. This allows us to understand how customers find us, measure the effectiveness of our advertising and marketing, improve our website and services, and assess the performance of our marketing activities.
In some circumstances, we may receive personal information about you from another person, organisation or publicly available source. Where the Privacy Act 2020 requires us to notify you about the collection of personal information from another source, we will take reasonable steps to provide the information required by law, subject to any applicable exceptions.
We may collect, hold and use information for purposes including:
We will only use personal information for the purpose for which it was collected, or for another purpose where that use is permitted under the Privacy Act 2020 or other applicable law.
Your information may be stored in our website systems, customer and enquiry records, analytics platforms and other internal business systems.
We take reasonable safeguards to protect personal information against loss, unauthorised access, use, modification, disclosure and other misuse.
We retain personal information only for as long as it is required for the purposes for which it may lawfully be used, our legitimate business and record-keeping requirements, and any applicable legal obligations. When personal information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.
Some of the service providers and technology platforms we use may store or process information outside New Zealand, including cloud hosting, analytics, advertising, email and business management providers.
Where personal information is disclosed to an overseas person or organisation, we will handle that disclosure in accordance with the Privacy Act 2020, including Information Privacy Principle 12 where applicable. This may include taking reasonable steps to ensure the overseas recipient is subject to appropriate privacy safeguards or otherwise ensuring that the disclosure is permitted by law.
Our website uses Google Analytics to help us understand how visitors find and use our website. Google Analytics may collect information about your device, browser, interactions with our website, pages visited and other usage information through cookies and similar technologies.
Information collected through Google Analytics may be processed by Google and may be stored or processed outside New Zealand.
You can control or restrict analytics cookies through your browser settings and other tools made available by Google.
We may use Google Ads and related advertising measurement tools to advertise our products and understand the effectiveness of our advertising.
When you visit our website after interacting with an advertisement, information such as advertising click identifiers, campaign information and UTM parameters may be captured and stored. If you subsequently submit an enquiry or request a quote, this information may be associated with your enquiry.
We may use advertising attribution information to measure whether advertising interactions result in enquiries, quotes or sales and to improve the effectiveness of our advertising campaigns.
Where we use conversion measurement or similar advertising services that involve providing information to a third-party advertising platform, we take reasonable steps to limit the information provided to what is reasonably necessary for the relevant measurement or advertising purpose and to use those services in accordance with applicable privacy requirements.
We may use third-party providers to support the operation of our website and business, including website hosting, analytics, advertising, email, data storage and business management services. These providers may process information on our behalf in connection with the services they provide.
We do not sell or rent your personal information to third parties for their own marketing purposes.
Our website uses cookies and similar technologies to support website functionality, analytics and advertising measurement. Cookies are small files or identifiers stored on or associated with your browser or device.
These technologies may help us remember information about a visit, understand how our website is used, identify how visitors reached our website and measure the effectiveness of advertising campaigns.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality or the accuracy of analytics and advertising measurement.
We may send you commercial electronic messages about our products, services or company where you have consented to receive them, where consent can lawfully be inferred or deemed, or where we are otherwise permitted to do so under New Zealand law.
Submitting an enquiry or quote request allows us to contact you for purposes reasonably related to that enquiry, such as responding to your request, providing a quote and following up regarding your project. We will not treat the submission of an enquiry alone as express consent to receive unrelated ongoing electronic marketing communications.
Where we send commercial electronic messages, we will comply with the Unsolicited Electronic Messages Act 2007, including applicable requirements relating to consent, sender identification and unsubscribe facilities.
You can withdraw your consent to marketing communications at any time by using the unsubscribe facility provided in the communication or by contacting us using the details in Section 10. We will action unsubscribe requests in accordance with applicable legal requirements.
Under the Privacy Act 2020, you may request access to personal information we hold about you and ask us to correct personal information that you believe is inaccurate, out of date, incomplete or misleading, subject to any applicable legal exceptions.
If we do not make a correction you have requested, you may be entitled to provide a statement of the correction sought and request that it be attached to the information.
To make an access or correction request, please contact us using the details in Section 10. We will respond to requests in accordance with the timeframes and requirements of the Privacy Act 2020.
If you have a concern about how we have handled your personal information, please contact us in the first instance. We take privacy complaints seriously and will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may be entitled to make a complaint to the New Zealand Office of the Privacy Commissioner.
For privacy-related enquiries, access or correction requests, marketing opt-outs or complaints, please contact:
Moveable Partitions New Zealand
Won-Door New Zealand Ltd
Email: [email protected]
Website: moveablepartitions.co.nz
Tell us what happened, your feedback goes directly to our team. We’ll follow up personally to make it right.
